What items are returnable?

• Unwashed, unworn and unused merchandise purchased in the last 35 days.

Can I exchange my item?

• Yes, you can instantly exchange for a new size or color! If you want a different item, you can use our Credit Voucher to purchase something new.

How soon will I get my refund?

• Once returned item(s) is/are received, your item will be processed within 3-5 business days. Please allow 5-10 business days for the amount to reflect in your account (timing will vary based on your financial institution).

What items are non-refundable?

• Items marked as final sale.
• Free gifts or promotional items with retail value.
• Swimwear with tampered or missing liners
• Items smelling of perfume or marked with makeup

What can affect my return eligibility?

• Shoes must be returned with the original shoebox intact and unaltered, the shoebox cannot be used as a package. Any tape or labels placed on the shoebox will result in the package being refused and no refund will be issued
• Any return that falls outside of the policy guidelines for whatever reason may be subject to a $5 restocking fee that will be deducted from your refund or a refusal of the return